1. Hoodia Gordonii gets harvested in chip form.
2. Then dried
3. Milled
4. Irradiated
5. Shipped

We carry reasonable stock in chip form (depending on the season, during summer months we have very little to zero stock) the chips can only be milled when it is properly dried (crisp dried). 

The milling process only takes place once an order is confirmed.
Milling the product at this late stage ensures that the hoodia is fresh. (We do not keep milled Hoodia in storage).
 
CITIES Permit: express permit takes 2 days.
Application for permits can only take place once the order is confirmed (money in our account)
As you may have noted the customer details along with the supplier name is reflected on the permit.

Nature conservation keep records of the Hoodia Gordonii stock in my possession, who I sold it to and when it was harvested and if the total sum equal my quota. (they keep a full paper trail of each and every kilogram from time of harvest till it leaves our shores.
If for example a customer does not fulfill an order obligation (make payment to our bank) and the permits was issued we then have to cancel the permit with nature conservation this can be frustrating, time consuming and expensive, as the entire procedure along with all other documentation will the have to be reversed. This can lead to delays with orders next in line.

Hoodia Irradiation process.
This takes a minimum of 3 days with advance booking. Although this process is fairly straight forward, once the product is irradiated it must be stored for 24 hours before it can be handled by someone without protective clothing.

Lastly the booking with airline can only be confirmed once the above is completed.
Departure date is subject to cargo space. (this is beyond our control) as all airlines are extremely busy during this period in South Africa.

As you can see from the above the operations are time consuming, with no shortcuts.
Sometimes we ship with-in 4 days that is if we have product (dried chips) available.
As previously mentioned in my email to Jen. This time of the year (almost summer Hoodia is extremely scarce and therefore we do not have much stock, hence the delays.

Hoodia Gordonii Seeds.

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